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FAQ

Frequently asked
questions.

Everything you're likely wondering before you hire — if it's not here, just ask on the Contact page.

How much does a remote employee cost?

It depends on the plan and role — see our Pricing page for exact figures in USD or INR. Part-time, full-time and pay-as-you-go (Top-up) options are all available, plus a free pilot to try before you commit.

Is there a contract or long-term commitment?

No long-term contract is required. Plans are billed monthly and you can pause, switch or cancel — see your order's cancellation options in My Account.

Can I hire from the UK, USA, UAE or Singapore?

Yes — we work with clients internationally. Pricing automatically shows in USD outside India and INR within India, and our teams work across time zones to cover your business hours.

Can I hire someone for just a few hours a day?

Yes — our Part Time plan covers 4 hours/day, 5 days/week, and the Top-up plan lets you pay for exactly the days you need on a pay-as-you-go basis.

How is this different from a freelance marketplace?

You get a dedicated resource who works consistently with your team, not a one-off gig. We handle sourcing, vetting and replacement if needed, so you get outsourcing reliability without freelancer inconsistency.

What if the person I'm assigned isn't a good fit?

Let us know and we'll work with you on a replacement. Our free pilot project exists specifically so you can confirm fit before committing to a paid plan.

How quickly can someone start?

Typically within a few business days of confirming your plan and requirements, depending on the domain and role.

What domains do you cover?

Architecture & Engineering (BIM/CAD/Drafting), Web Development, Graphic Design, Accounting (GST & Tax), Digital Marketing, and Customer Service — see our Services page for the full breakdown of each.

How do I pay, and in what currency?

Razorpay (UPI, cards, netbanking) for INR, PayPal for USD, or bank transfer/NEFT with details from our team. Currency is set automatically by your location and can be switched manually in the site's navigation.

Is my payment information secure?

Yes — card and payment details are handled entirely by Razorpay or PayPal directly; they never touch or get stored on our servers.

Can I track progress on an active order?

Yes — My Account shows a status tracker, a work-progress percentage once work is underway, and a direct chat with our team on that order.

Do you sign an NDA or confidentiality agreement?

Yes, on request — get in touch via the Contact page and we'll set one up before any work begins.