Inbox and helpdesk management with clear SLAs — so tickets get answered promptly, not lost in a growing queue.
Staffed by a specialist from any plan on our pricing page.
Tickets triaged, tagged and answered on schedule.
Clear response and resolution targets, tracked and met.
Common answers documented so responses stay consistent.
Volume and resolution trends reported regularly.
Your existing tool, or we help you set one up.
Agents trained on your product and target response times.
Tickets handled on schedule, day in day out.
Volume, response times and trends reported back.
No card required — interview real candidates and only book a plan once you're confident.